Modem settings

St15
St15 Posts: 1 ✭✭
in Internet

Hi, I got the modem delivered by the technician back in July and I travelled without setting it.

I just got back and I m having trouble with the easy connect screen. It won’t show on my computer. I can’t pass step 5 because it didn’t redirect to easy connect.

please what should I do?

Best Answer

  • Emporium
    Emporium Posts: 2,305 ✭✭
    edited September 2021 Answer ✓

    Hi @St15

    As you already know, the instructions are here:

    https://fizz.ca/en/faq/how-install-my-wi-fi-modem

    You could also access the modem manually by connecting to it directly using a browser, and point it to:

    http://192.168. 0.1 (which is the IP of your modem by default).

    You should then be able to continue the setup process.

    Identify yourself with the login information:

    • Username: cusadmin
    • Password: Your Wi-Fi password (printed on modem if you did not change it).

    I typically prefer doing this first setup from a "wired" device.

    If you can't login because password does not match, you can reset it, and start again. Full instructions can be found here:

    https://fizz.ca/en/faq/how-can-i-recover-my-wi-fi-password

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