I want to keep my number

margot

I have a new SIM card since I lost my phone and I want to keep my phone number. I am not able to transfert it because It was with FIZZ already.

PF_Ref_D2U9A

If you encounter any issues, you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/resolving-issues and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.

They will surely be able to help you.

You can also do it on Facebook: https://facebook.com/fizzca

-By private message on Twitter : https://mobile.twitter.com/fizz_ca

-Whatsapp : (438) 393-5814

PF_Ref_D2U9A

Hi Margot

To use Fizz again: 

• Order a new Fizz SIM card. see how
• Once you have your new phone and new SIM card, you’ll have to replace and delete your old SIM card that’s associated with your plan, and activate the new one. Replace my SIM card ((My plans > Manage > Change SIM card).