Refund problem

Maxor5

This is a month I return a prélevés phone I am sill waiting until this gentleman from fizz investigation (of what) answer

can u give m an idea what I going on with fizz

PF_Ref_D2U9A

Hi Maxor

If you already have a ticket open, you'll have to wait for the investigation results.

You can see the status of the ticket on your Fizz account, under Settings, My Tickets

PF_Ref_D2U9A

If you wish to contact Fizz customer service for an update, you can open this link: https://fizz.ca/en/faq/resolving-issues and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.

You can also do it on Facebook: https://facebook.com/fizzca

-By private message on Twitter : https://mobile.twitter.com/fizz_ca

-Whatsapp : (438) 393-5814

Maxor5

I spoke to customer service many time u have to wait wait wait wait that the only answer they know

PF_Ref_D2U9A

It does seem like it can wait longer than expected to process shipping returns.

Hang on to your proof of shipment.

There are no worries, you will get your refund.