Payment

Marcio
Marcio Posts: 1 ✭✭
in Internet

I had a problem with my credit card and they cut my home internet. Now it's ok and I'd like to let Fizz know about it. How can I communicate with them?

Answers

  • PF_Ref_D2U9A
    PF_Ref_D2U9A Posts: 6,739 ✭✭
    edited September 2021

    Hi Marcio

    Logon your Fizz account and go to the payment method option of your plan. If you see the «Make my monthly payment » button, click on it.

    Once payment has been made, your service will be restored within 2 to 3 hours. If it doesn't come back in a timely manner, you can try restarting your modem

  • PF_Ref_D2U9A
    PF_Ref_D2U9A Posts: 6,739 ✭✭

    If you need to contact Fizz customer service, you can do so by opening this link: https://fizz.ca/en/faq/resolving-issues and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.

    They will surely be able to help you.


    You can also do it on Facebook: https://facebook.com/fizzca

    -By private message on Twitter : https://mobile.twitter.com/fizz_ca

    -Whatsapp : (438) 393-5814

  • Rimi
    Rimi Posts: 18 ✭✭

    you can text them on messenger or imessage. you can also just cancel your subscription and buy it back

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