accidentally removed my reward
hey, i accidentally removed my fizz reward, how can i get it back please ? thank you so much !
Best Answer
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Hi Lu
The reward is not lost. It is still there on your account even if it is inactive.
However a reward that is pending removal will be removed at your next renewal. After this renewal, you will be able to apply back the same reward or a better one if it is available to you.
In situations like this where you want to replace a reward with an upgraded one, it is better to swap it out. Select the new reward first, then click on the one to be replaced and confirm your changes. This is the only way to upgrade your rewards without waiting another month.
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Answers
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Here in the forum, we are users. If you wish, you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/resolving-issues and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.
They will surely be able to help you.
You can also do it on Facebook: https://facebook.com/fizzca
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
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