Promotional rebate policy

I was looking into buying a phone with Fizz since there are some promotional offers right now. The description says the following:

"This limited-time offer consists of applying the promotional rebate indicated on the suggested retail price of the phone in question. The rebate is conditional on (i) maintaining for an uninterrupted period of 24 months a Fizz mobile plan that is already active at the time of the phone’s purchase or (ii) activating a Fizz mobile plan within 7 days of receiving the phone in question (for members who do not already have an active Fizz mobile plan) and maintaining it for 24 months. If either condition is not met, you will be required to refund the prorated portion of the promotional rebate corresponding to the number of months remaining in the initial 24-month term."

I have had a Fizz plan (uninterrupted) since November 2019. Does this mean that I only need to maintain an active plan till November 2021? Also, is the phone unlocked and if not can it be unlocked at a later period?


  • Dapfizzer
    Dapfizzer 🎯 💲 ⭐ :REFERRAL CODE: ⭐ 2PMA6 ⭐ :CODE RÉFÉRENCE: ⭐ 💲 🎯Posts: 10,185



    not exactly... It means that you have to maintained the plan you already have throughout the 24 months required to qualify for the proposed discount, otherwise you will have to refund the discount obtained for breach of contract.

    Once the clauses have been fully honoured, the phone will belong to you and may also be unlocked if you want to.

  • Emporium
    Emporium ⭐ :REFERRAL CODE: ⭐ FC9QO ⭐ :CODE RÉFÉRENCE: ⭐Posts: 2,157
    edited September 2021

    No.. It is 24 months from the day you purchase/finance your phone.

    They are effectively giving you a credit for every month you remain on an active plan which goes towards the phone balance. If you decide to cancel before the next 24 months, you will need to pay the balance of what has not been credited on a prorated basis.

  • If I have a plan since beginning beta tester is that mine if I buyed a phone the mount I was with fizz before doesn't count?

  • Thanks for the responses. Reading again, that makes sense, but a little unfortunate. I wish they would have given some rebate to existing customers.

  • Dapfizzer
    Dapfizzer 🎯 💲 ⭐ :REFERRAL CODE: ⭐ 2PMA6 ⭐ :CODE RÉFÉRENCE: ⭐ 💲 🎯Posts: 10,185


    You're welcome!