when preloved phone reward will be added to my account?

Yousef E.

Hi,

I've bought a preloved phone from fizz last month and so far I've not received any reward for that despite of the advertisement. when will it added to my account?

Thank you

Dapfizzer

@Yousef E.

Hi Yousef,

we're only users here, so I suggest you to contact the customer service by opening this link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.

They'll surely be able to resolve the issue.

Dapfizzer

You can also do it on Facebook: https://facebook.com/fizzca.

-By private message on Twitter : https://mobile.twitter.com/fizz_ca

-Whatsapp : (438) 393-5814

Dapfizzer

@Yousef E.

You're welcome!

Dapfizzer

https://forum.fizz.ca/en/discussion/comment/6587567#Comment_6587567

On french version of the site, it work... Just push on the planet on top of screen and then do it as I told you to do.

Yousef E.

@Dapfizzer

I don know but somehow their chat is not working. that's disappointing fizz chat interface is always tricky to use. Sometimes I feel Fizz wants to leave members alone to find out they can survive with their problems or not

Dapfizzer

@Yousef E.

For a lot of issues we're here on the forum but for major one, only them can resove it...

Yousef E.

https://forum.fizz.ca/en/discussion/comment/6587565#Comment_6587565

Thanks Dap. I don know but somehow their chat is not working. that's disappointing fizz chat interface is always tricky to use

Johanne M. #3059

I think you'll have it after the 15 day trial of your phone I read that is about a mount after you receive your phone that you will received the point so you're almost there.