How to unsubscribe from an address

ixchelwilson
ixchelwilson Posts: 1 ✭✭

My roommate just moved out and took the wifi modem so I need to register for my own wifi but fizz keeps saying there is someone else already subscribed to my address. My roommate has told me that fizz told her she was already unsubscribed so I don’t know what to do at this point because I really need wifi.

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