editing an existing order for my phone

Kevin Nguyen
Kevin Nguyen Posts: 2 ✭✭
in My Mobile

ordered a new phone...turned out I ordered the wrong phone color... How can I edit the order...its been only 2 hours since I ordered

Best Answer

  • Emporium
    Emporium Posts: 2,305 ✭✭
    Answer ✓

    If there is no option to cancel / modify the order, I would strongly suggest to contact a customer service agent as quickly as possible. They can either modify it, or cancel it and you can then order the one you want.

    • Sign into your account
    • Follow the link on this page: https://fizz.ca/en/faq/status-services
    • Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
    • Choose the option 💬 chat
    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.


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