I was double-charged for my last payment...

Mysti

Last month I was double charged and told to review my payment options. Please fix this problem. Will you be offering an explanation as to when this will be resolved to your customers?

Emporium

We are all users here like yourself trying to help eachother.

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This is probably best handled if you discuss directly with a customer service agent

• Sign into your account
• Follow the link on this page: https://fizz.ca/en/faq/status-services
• Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
• Choose the option 💬 chat
• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

Emporium

Other means of contact

• Whatsapp: (438) 393-5814
• By private message on Twitter: https://mobile.twitter.com/fizz_ca
• By private message on Facebook: https://www.facebook.com/fizzca/

CHAT however is the quickest method.

Giantlaw

This is super handy to know, thank you.