How long until my Latin America add-on starts working?

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Gustavo S.
Gustavo S. Posts: 9 ✭✭
in Phones

I'm in Brazil, so I purchased a 1GB add on for data. I never got a msg on my phone for add-on purchases or anything, let alone an email (despite getting one for changing my plans).

How many hours or days until my data add on to take effect? Or it should be instantaneous?

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  • Gustavo S.
    Gustavo S. Posts: 9 ✭✭
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    Can't edit the text, but I definitely purchased it, as I can see on my plan page

    "BRAZIL

    Zone: Latin America

    1/1 Gigs of data"

  • StefanM
    StefanM Posts: 1,453 ✭✭
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    https://forum.fizz.ca/en/discussion/comment/6585696#Comment_6585696

    Exactly. It can be used immediately and activates automatically. The fact that it shows up in your profile means that it was successfully purchased and activated. Usually you would get an email too but sometimes it can happen that the system doesn’t send it.

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