Why can't I make a call or receive them?
Answers
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Hi David,
this is the way to contact the customer service by opening this link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.
You can also do it on Facebook: https://facebook.com/fizzca.
They'll surely be able to resolve the issue.
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As mentionned above, I suggest you to contact customer services directly.
I suggest via facebook/messenger, it was quicker for me that way.
Cheers,
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