I am not able to activate my phone


and I was suposed to have help on a chat after waiting 2 hours but the chat is closed and I cannot find anymore the chat


  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭
    edited August 2021

    @Nathalie B. #4566

    Hi Nathalie,

    there's the way to contact the customer service by opening this link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.

    You can also do it on Facebook: https://facebook.com/fizzca.

    The has awnser always been faster for me on Facebook/Messenger...

  • vanigh
    vanigh Posts: 328 ✭✭


    Are you migrating from another company to Fizz? if yes, did you enter your current account number, and all required transfer information correctly?

This discussion has been closed.