The techinician didn't show up, for the installation. What I'm I doing now?... I'm new to Fizz.

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Bibitte
Bibitte Posts: 2 ✭✭
edited August 2021 in Internet

The technician didn't show up, for the installaton. What I'm I doing now?... New to Fizz and already a bit disappointed/discouraged...

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  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭
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    @Bibitte


    Hi, sorry but you'll have to reschedule a new appointment...

    Here's how to do it:


    To reschedule your technician appointment:

    1. Log into your account and go to Manage.
    2. Click on Appointments.
    3. Here you will be able to see a complete list of all your past and future appointments.
    4. Scroll to the appointment you wish to modify.
    • To reschedule an appointment, click on Reschedule.
      • This will open the booking interface. Select a new day and time slot and click Save.


  • Bibitte
    Bibitte Posts: 2 ✭✭
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    Is it hapenning often?

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  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭
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    @Bibitte

    Maybe the technician was unable to fulfill is engagements due to the previous installation which would have taken longer than expected...


    Sorry for that!😕

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