Error when trying to reset voicemail PIN

Jacko Posts: 1 ✭✭

When initially trying to setup my voicemail it didn’t work. When I tried to access it again I couldn’t login as I was never able to set a PIN. I tried to reset the PIN via Plans>Manage Plan>Advanced Parameters>PIN to Access Your Voicemail. When trying to set it here, it says “There has been an error, please try again.”


  • Mike
    Mike Posts: 21,085 ✭✭
    edited August 2021

    Hi @Jacko

    Can you please try to logout from your account and clear the cookie and cache and try again to login and change the login

    If this does not help you should contact the support

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