My signal switch from LTE to 4G when calling

Greg
Greg Posts: 34 ✭✭
edited August 2021 in My Mobile

I'm a new user with Fizz mobile. I switched from koodo this week.

My signal switch from LTE to 4G during calls and the internet response becomes slow during calls.

Is that normal on Fizz?

On koodo, it was 100% on LTE all the time whether I'm on calls or idle. And the internet response doesn't change at all during calls

My phone is compatible with Fizz (Samsung note 10 plus)

Answers

  • Mike
    Mike Posts: 21,564 ✭✭
    edited August 2021

    Hi

    I never noticed that, but it can be from the fact that Fizz is using only one band for the LTE

    edited: During the call I switched in 3G with a download of 6Mbps

  • Yourboi
    Yourboi Posts: 188 ✭✭

    Thank you

  • Emeric-Valentine
    Emeric-Valentine Posts: 171 ✭✭

    Yep doesnt have voLTE

  • Lasmar
    Lasmar Posts: 4 ✭✭

    It happens to me too sometimes.

  • SittingRam
    SittingRam Posts: 320 ✭✭

    it’s because as of now, fizz doesn’t have access to VoLTE (voice over LTE). Most carriers do. Perhaps one day fizz will as well.

This discussion has been closed.

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