I cancelled my internet and my monthly payment was still taken from my bank account

Ryan M. 74795

i cancelled my internet service with fizz a day before it was scheduled to renew because my roommates ordered a new internet service, and they still took my monthly payment after it was cancelled. how can i stop this and reverse the payment? thank you for your help i really can’t let them take that money, i refuse to pay for a service i no longer have

Dapfizzer

@Ryan M. 74795

Hi, I suggest you to contact the customer service by opening this link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.

Dapfizzer

You can also do it on Facebook: https://facebook.com/fizzca.