Shipping de carte SIM fonctionne pas

Bonjour! J’essaie de commander ma carte sim mais ce message apparait et ca ne fonctionne pas.

L’adresse est valide mais je ne peux selectionner un mode de livraison est ce normal?

Merci pour l’aide!

Answers

  • Mike
    Mike Voici mon code de référence => K61CD <= Here my referral code => K61CD <=Posts: 19,181
    edited August 2021

    @Elielafortune This is the english forum

    Pouvez vous essayer de vider la cache et les cookies et/ou utiliser le navigateur en mode privé

    Un fois que vous avez la carte SIM et vous activez le plan, rappelez vous d’utiliser un code de référence pour avoir le rabais sur votre 3e payement

  • Thanks for the help. I sadly have tried both using a private browser and deleting cookies but it hasnt worked

  • White_Noise
    White_Noise Posts: 2
    edited August 2021

    Same here. This seems to be a website bug on Fizz's end.

    Maybe they should try turning their servers off and on again ?

  • Mike
    Mike Voici mon code de référence => K61CD <= Here my referral code => K61CD <=Posts: 19,181

    Do you know that you can get a SIM card also from the CoucheTard stores, but I will suggestion to call them before, it seems that there is a shortage of SIMs. https://fizz.ca/en/couche-tard-sim

    You can also contact the support

    You can chat indirect

    * Sign into your account

    * Follow the link on this page: https://fizz.ca/en/faq/how-do-i-fix-payment-issue

    * Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    * Choose the option 💬 chat

    * If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.


    Other means of contact

    Whatsapp: (438) 393-5814

    By private message on Twitter: https://mobile.twitter.com/fizz_ca

    By private message on Facebook: https://www.facebook.com/fizzca/

  • Thanks for the Couche-tard suggestion Mike

  • I had this error before, I redid the order in incognito / private page and it worked fine.

This discussion has been closed.