I didn't recieve my SIM card How do I get them to reissue it?
Answers
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You should verify in your account https://fizz.ca/en/faq/when-will-my-fizz-package-be-delivered
If it say delivered, you need to buy a new one and when you activated it ask for the refund of the first one.
You can also contact the support
You can chat in direct
* Sign into your account
* Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
* Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
* Choose the option 💬 chat
* If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.
Other means of contact
Whatsapp: (438) 393-5814
By private message on Twitter: https://mobile.twitter.com/fizz_ca
By private message on Facebook: https://www.facebook.com/fizzca/
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Try contacting support through messenger or chat. If it was delivered you can check with Canada post to see where it was delivered perhaps?
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