Double payment for monthly mobile bill

Arch

Hi,

I have been charged twice for the monthly mobile bill. How to rectify/get back the double payment ?

Thanks!

Mike

Hi

tonight Fizz had a problem

You can chat indirect

* Sign into your account

* Follow the link on this page: https://fizz.ca/en/faq/how-do-i-fix-payment-issue

* Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

* Choose the option 💬 chat

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Other means of contact

Whatsapp: (438) 393-5814

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Nicolas514

everybody got billed twice today

Arch

Thanks, @Mike , and @Nicolas514. Contacted Fizz and got an email with the ticket number to rectify the issues.