A71 samsung phone is completely dead doesn't turn on anymore tried reboot but still doesn't work bought it February 28 2021 still under warranty
Check this page for all the details: https://fizz.ca/en/faq/what-are-warranty-details-phone-bought-fizz
The steps to make a warranty claim with Fizz (after you try the tips offered in the link - if you bought the phone directly from Fizz):
Because manipulations will be required, complete your warranty claim from a device other than the one you are returning.
From the moment you drop your package at a Canada Post deposit location, expect 6 to 10 business days for the whole process. This includes: