I made a mistake

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Bamba
Bamba Posts: 1 ✭✭
edited July 2021 in Internet

Hello, I made a mistake about installing my residential wifi address. how to proceed?

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  • reference_JW13S
    reference_JW13S Posts: 115 ✭✭
    Answer ✓
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    Hello, you can view the video and all the steps here: https://fizz.ca/en/faq/how-install-my-wi-fi-modem

    You can factory reset to start over (like if your modem was just out of the box):

    Reset your Wi-Fi modem to its factory settings
    1. IMPORTANT: This will reset any changes that have been made to your Wi-Fi modem settings to date. You may also need to reconfigure your devices’ Wi-Fi settings (network name, password, etc.).
    2. Using a small, sharp object, press the modem’s reset button for 10 seconds.
    3. Once your modem has restarted, follow the same instructions you used when you initially installed it.
    4. Reminder: The default username (Default Wi-Fi network) and password (Default key) for your Wi-Fi network are written on a sticker on the back of your Wi-Fi modem.


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  • Yelena
    Yelena Posts: 1,861 ✭✭
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    What kind of mistake? Can you restart the registration?

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