I made a mistake
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Hello, you can view the video and all the steps here: https://fizz.ca/en/faq/how-install-my-wi-fi-modem
You can factory reset to start over (like if your modem was just out of the box):
Reset your Wi-Fi modem to its factory settings
- IMPORTANT: This will reset any changes that have been made to your Wi-Fi modem settings to date. You may also need to reconfigure your devices’ Wi-Fi settings (network name, password, etc.).
- Using a small, sharp object, press the modem’s reset button for 10 seconds.
- Once your modem has restarted, follow the same instructions you used when you initially installed it.
- Reminder: The default username (Default Wi-Fi network) and password (Default key) for your Wi-Fi network are written on a sticker on the back of your Wi-Fi modem.
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What kind of mistake? Can you restart the registration?
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