access denied

gogoer
gogoer Posts: 58 ✭✭

Yesterday, the videotron tech brought me the fizz router and switched the location of the coax cable in my house. I finished fizz router setup with bridge mode. The speed is over 120/20M. But when I tried to login fizz router with right username and password from PC or mobile phone, it always showed" Login Failed,Access denied.". Why? I don't want to reset to factory setting again. How to fix it?

Thanks.

Best Answer

  • Ihssan
    Ihssan Posts: 280 ✭✭
    edited July 2021 Answer ✓

    Yeah thats normal when you set your router to bridge mode, all options are disabled and there is no access any more. If you want to have access again you need to disable bridge mode by resetting the router to factory settings(it's the only way).

    Normally you enable bridge mode if you are using your own router (fizz router become a simple modem and you configure you router however you want).

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