New Phone order not showing up in order history

Hi,

I ordered a phone yesterday and paid for it straight on my credit card. I saw a few posts asking a similar question while selecting Paybright as the method of payment.

Question: When will the phone order appear in my Fizz account online order history?

I am currently locked out of my credit card online banking page so I cannot verify if the card has been charged yet .I think it went through because I got an estimated delivery date web page when placing the order yesterday.

Best Answer

  • StefanM
    StefanM * Code référence/referral code !! 100$ -> ALXMQ * + 1GB/GOPosts: 1,340
    Accepted Answer

    Yeah, your payment likely went trough as you got your confirmation email. It can take a couple of days until the order appears. More details usually become available once the device has been shipped.

Answers

  • Ihssan
    Ihssan Posts: 201

    Similar questions were asked in the forum, apparently when the phone get shipped you'll see more info in your account and a confirmation email.

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