In "My phones" in my account, my old phone is still showing up. How do I make it show my new phone?

Michel T. 33696
Michel T. 33696 Posts: 2 ✭✭
in Phones

I replaced my old Huawei P10 by a Samsung Galaxy A52 5G. I transfered the SIM to my new phone, everything is working fine. But when I log into my account, under "My Phone", the Huawei P10 is still displayed and the IMEI on my new phone is different thant what is displayed in "My Phones". How do I make it show the correct information?

Best Answer

  • Ihssan
    Ihssan Posts: 280 ✭✭
    edited June 2021 Answer ✓

    The page will be updated eventually. Just a matter of time.

Answers

  • André L. #16536
    André L. #16536 Posts: 647 ✭✭

    Does it make a difference? Fizz does not lock the SIM to a specific device, so if your SIM provides service on your other phone, there should not be any problem.

  • Lifaite
    Lifaite Posts: 2 ✭✭

    Pourquoi mon ancien numéro est toujours enregistré sur mon telephone

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