Referral Code - When ordering a phone and a sim at the same time

Hi there,

I've referred my mother to fizz, and when we ordered the sim and phone there was no place to add the referral code. I'm wondering if I will be asked for the code when activating the sim card or if fizz failed to include this when you order a phone. I have done the process with my dad, but he already had a phone, so he only needed sim card. When ordering a sim card, it does ask for the referral code.


Thank you!

Best Answer

  • Idefizz
    Idefizz Posts: 2,997 ✭✭
    Answer ✓

    The sim order has a referral code field but so does the order summary of the PLAN activation .

    I do not know why the SIM order has one when the FAQ explicitly says the field must be filled upon plan confirmation:

    A referral code must be entered when the person is activating their plan.

    Source: https://fizz.ca/en/faq/how-do-i-invite-friends-to-join-fizz#2

    So don't despair that step is coming. And welcome to Fizz 🤗

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