I can't complete the transaction and it does not redirect to paybright...

Bouliver

Everytime i try to pay, it doesn't redirect me to paybright. I've tried to clear my browser (cache, temp, etc.), change browser, change device to complete the transaction but no matter what i do, it fails. Do you have any idea what's going on? It happened to my gf too a couple weeks ago.

ValentinMTL

I would suggest trying in an incognito window, or even a portable browser (https://portableapps.com/apps/internet/google_chrome_portable), just to eliminate all possible variables.

If all of those fails, contact Fizz support on Facebook or via the support bubble (green ?) on https://zone.fizz.ca/dce/customer-ui-prod/#/account/contact-us