Deleting account before activation
I would like to cancel my account with Fizz internet that I opened 12 hours ago. Please note I have not received a modem yet nor do I have a planned appointment with the technician. My services are not activated, but I received a payment on my credit card.
When I got to manage plan, I only see the option of booking an appointment. There is no option to remove the account or plan.
May I please get some help deleting my account and plan, and removing the fees on my credit card?
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