My mobile internet is not working

ALOYSIUS CHO TIBUI

My settings have not change but unable to browse on my phone I am able to make calls perfectly.

Idefizz

Hello @ALOYSIUS CHO TIBUI

The page "How do I access the internet using my phone?" could help you start troubleshooting with the following tips:

• Verify your plan
• Activate mobile data
• Deactivate the Wi-Fi
• Restart your phone
• Test with several websites and apps
• "Airplane mode" and "offline mode"
• Check if you have a data usage limit
• Make sure your phone’s APN has been correctly configured
• Mobile network selection
• Test the network using a different phone
• Reset your phone’s network settings

Source: https://fizz.ca/en/faq/how-do-i-use-my-phone-to-access-the-internet

StefanM

Please re-check your APN settings. Usually if calls work but the internet does not, it has something to do with the APN settings.

If you have a Canada-wide plan and you are currently outside the subscription area, please make sure that data-roaming is turned on.

Hope this helps :)