Why did I received two different agreements ?

Alexou
Alexou Posts: 1 ✭✭

Good morning !

I hope you are all well.

This morning I received two emails from Fizz about my new agreement which will reflect the new prices. When I look at each agreement, the pricing is different. One is what they had already said the price would be, one is 10$ more expensive. Did anyone else encounter a similar situation ?

I went to look at "see agreement" on my account, but it's still the old one.

Is there a way to know which agreement is the good one ?

Thank you very much and a beautiful day !

Best Answer

  • StefanM
    StefanM Posts: 1,453 ✭✭
    Answer ✓

    The last one you received is usually the correct one. Fizz did some price increases in the past couple of weeks. If you are unsure, you can always reach out to Fizz support. They can 100% tell you what the correct one is.

    If the chat window doesn’t open, please try to use incognito mode or a different browser. Hope it helps

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