Can't switch my SIM card between two phones I own?

crondeau

Hello,

My dad just gifted me his old phone, which is a Samsung Galaxy A5 from 2017, and I thought I could just switch my SIM card from my old Samsung Nexus 5, but somehow it looks like the SIM card I already have simply doesn't fit in the slot of the new phone. Can I just order a new compatible SIM card and keep my account? I didn't find where to do so on the website.

Thanks!

StefanM

Hi @crondeau

You can order a new simcard from Fizz and associate it with your account. Please contact Fizz Support so that they can guide you through the process (Settings - Contact Form - Green Chat Bubble).

Hope that helps

Bryan

You can have adapter for the sim card too

DinoS

https://forum.fizz.ca/en/discussion/2620661/cant-switch-my-sim-card-between-two-phones-i-own

Easy. There is something called sim card cutter. Cut it to smaller it it's too big. Add a expand adapter ($1 every cell store) to make it bigger.

methier

https://forum.fizz.ca/en/discussion/2620661/cant-switch-my-sim-card-between-two-phones-i-own

Actually I just checked the Samsung uses a nano sim and the Nexus uses a micro-sim. I've been with Fizz since day one and the sims are actually the 3 in 1 sims and you could simply punch out the sim to it's nano size and have it fit right away in your new phone

https://www.gsmarena.com/samsung_galaxy_a5_%282017%29-8494.php

Single SIM (Nano-SIM) or Dual SIM (Nano-SIM, dual stand-by)

And the Nexus 5 (Micro-Sim)

Also Couche-tard sells the sim card if you want.