My device doesn't function and my 15 days warranty expired, what can I do ?

Hélène D. 685

My device doesn't function and my 15 days warranty expired, what can I do ? Can anyone help me ?

Idefizz

The 15 days implies Fizz as a proxy. Else, you need to check with the manufacturer.

As Fizz states:

For a warranty claim:

If your warranty claim was denied, you could consider having your phone repaired. 

• Every manufacturer has a list of authorized repair locations. Check their website to locate the one nearest you. 

• A quick search on the Internet will also help you find other repair shops.

Source: https://fizz.ca/en/faq/what-do-i-do-if-my-return-request-or-warranty-claim-denied#3

Apple and Samsung have stores in Quebec. You can get counter, in person, service.

StefanM

I would directly reach out to the manufacturer. They have dedicated support services especially in Quebec where consumer protection legislation tends to be tighter and more favourable to the consumer.

Dgjf

Just use the warranty the 15 days is not the legal warranty :)