My device doesn't function and my 15 days warranty expired, what can I do ?

Hélène D. 685
Hélène D. 685 Posts: 18
edited April 27 in Phones

My device doesn't function and my 15 days warranty expired, what can I do ? Can anyone help me ?

Best Answer

  • Idefizz
    Idefizz 🌈💰️🌞═══════════⇒💲50 ►REFERRAL CODE ▶ LRYiH ◀ CODE RÉFÉRENCE◄ 50💲 ⇐═══════🎁 ≤2021-09-30 ✔️Posts: 2,223
    Accepted Answer

    The 15 days implies Fizz as a proxy. Else, you need to check with the manufacturer.

    As Fizz states:

    For a warranty claim:

    If your warranty claim was denied, you could consider having your phone repaired. 

    • Every manufacturer has a list of authorized repair locations. Check their website to locate the one nearest you. 

    • A quick search on the Internet will also help you find other repair shops.

    Source: https://fizz.ca/en/faq/what-do-i-do-if-my-return-request-or-warranty-claim-denied#3

    Apple and Samsung have stores in Quebec. You can get counter, in person, service.

Answers

  • StefanM
    StefanM * Code référence/referral code !! 50$ -> ALXMQ * + 1GB/GOPosts: 1,217

    I would directly reach out to the manufacturer. They have dedicated support services especially in Quebec where consumer protection legislation tends to be tighter and more favourable to the consumer.

  • Dgjf
    Dgjf Code de référence/Referral code: BS7M5Posts: 3,007

    Just use the warranty the 15 days is not the legal warranty :)

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