Google Home Groups

DanLegault
DanLegault Posts: 1 ✭✭

I have 3 google home devices. I made a group connecting them so I can play spotify on all 3. They worked fine before. When I changed over to fizz they stopped working. I made sure I split the 2.4 and 5g and assigned them both different passwords. Still didn't work. I bypassed wireless router and put my own router on it and it worked. So the issue is with the fizz router or a setting I seem to have missed. My other router is old and not as strong as the fizz router and I feel I shouldn't have to buy another router for it to work.

Best Answer

  • ValentinMTL
    ValentinMTL Posts: 80 ✭✭
    Answer ✓

    My only other guess would be some sort of "smart-security-firewall" feature on the Fizz router, if there is one. If individual devices work, but the groups do not, something has to be specifically blocking that communication.

    I do not have Fizz internet, so I cannot help you testing it.

Answers

  • ValentinMTL
    ValentinMTL Posts: 80 ✭✭

    Does your Fizz router have the same wifi name and password as your old one?

    If not, you ether need to change the Fizz router configuration to match the old, or you need to re-connect the google home devices to the new wifi.

  • DanLegault
    DanLegault Posts: 1 ✭✭

    I had different names and reconnected all my devices. I really can't figure out what the problem is. It has to be the Fizz router. I may have to get a better one and bypass the wifi on the fizz router

  • ValentinMTL
    ValentinMTL Posts: 80 ✭✭

    Do all the devices work individually, not as a group? That would provide you with a better idea if they are happy on the new network.

    If they all work individually, you can try to create a group with just 2 of them, and see if that works...


    If the devices are not working individually, try doing a factory reset on one and re-join it to the Fizz wifi.

  • DanLegault
    DanLegault Posts: 1 ✭✭

    Yes. They all work fine alone. Only the groups aren't working. I tried making a group with just 2. Tried all combinations thinking 1 is causing a problem. Still doesn't work. But if I attach my old router and bypass the wifi on fizz, I have no issues. But it's not as strong so I can't just leave the older router on there, I'd have to buy a new one. And I shouldn't have to.

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