my purchase today - urgent

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mjy
mjy Posts: 2 ✭✭
in About my account

Hi,

I have purchased a sim card and package this morning and I forgot to include a telephone in my purchase. How can I get back to my purchase and add a telephone ?

Thank you

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  • Dgjf
    Dgjf Posts: 3,052 ✭✭
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    You cana dd a phone later or just make and order. Anayay Fizz cell the phone there no plan link to a phone. Paybright do the deal if you want to pay the phone per month.

    Dont forget a phone is for 12 month.

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  • Fizzy
    Fizzy Posts: 10,904 ✭✭
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    Hi Mjy,

    Even if you have already activated a Fizz mobile plan, you can buy a phone from Fizz at any time.

    If you have purchased a SIM card earlier today, then you will receive it in a few days. Unfortunately the purchase of SIM cards cannot be refunded, but the SIM card will not expire and can be used by anyone.

    You will need to have a SIM card on hand to be able to subscribe and activate a mobile plan. Once you have your SIM card, go here: https://fizz.ca/activation

    At any time, you can go here https://fizz.ca/en/plp to the Fizz phone shop to purchase a phone.

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