I need to cancell my account asap.
To cancel your mobile the following steps are from https://fizz.ca/en/faq/unsubscribe
That is done by your next provider. But read the page and make sure you understand the fine prints and consequences.
To cancel your INTERNET, the following steps are from https://fizz.ca/en/faq/how-do-i-unsubscribe-from-fizz-home-internet
Important: You have 15 days following the date you unsubscribe to return your Wi-Fi modem, or else you will be charged the amount of $225 (plus applicable taxes). Detailed instructions will follow.
If you want to cancel your account, follow this : https://fizz.ca/en/faq/unsubscribe
If you are looking to unsubscribe, you can do it online from your account:
1. How to cancel mobile: https://fizz.ca/en/faq/unsubscribe
2. How to cancel home internet: https://fizz.ca/en/faq/how-do-i-unsubscribe-from-fizz-home-internet
Have any questions for Fizz? You can contact customer support by chat at any time:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Any ad blockers in your browser should be disabled.
3- Open any one of the FAQ help link pages mentioned above.
4- The green chat bubble should appear after a few seconds in the bottom right corner.
We are client just like you her so we can cancel it you have to do it on your account like the other said.
And you are on teh franch forum please use the english one next time : https://forum.fizz.ca/en
Have a nice day :)