seb Posts: 1 ✭✭

Is it possible to add a voicemail box to my plan during the current month? I can't find the option on my online account

Best Answer

  • NinjaBunga
    NinjaBunga Posts: 204 ✭✭
    Answer ✓

    It has to be done at least 24hours before the end of the cycle and will be activated at the next payment cycle.

    Activate your voicemail by making a plan change at least 48 hours before the end of your payment cycle, and adding the voicemail option (in My Plans > Manage plan > Make changes to this plan > Change plan > Voicemail). This change will come into effect at the beginning of your next payment cycle.
    Without the Voicemail option added to your plan, the messaging service won’t answer any call.

    Ref: https://fizz.ca/en/faq/how-do-i-set-up-my-voicemail


  • Idefizz
    Idefizz Posts: 3,001 ✭✭
    edited March 2021

    During the month no.

    But for the next cycle yes.

    Go in My Plans ► Manage (the mobile one) ► Adjust Plan ► Change Plan ► Voicemail is further down below

    Click Next and follow the wizard.

    Hope this helps.... 🌞

  • StefanM
    StefanM Posts: 1,453 ✭✭

    Not during the current cycle, I am afraid. All changes you make always become available the next billing cycle. That also applies to the voicemail. Hope this helps :)

  • Dgjf
    Dgjf Posts: 3,123 ✭✭

    Its for the next cycle you cant moake change during a cycle.

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