What should I do after my account has been reactivated?

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thebrainer
thebrainer Posts: 1 ✭✭

My internet account has been suspended due to a faulty payment. Now, I receive an email saying the payment has been received and my account has been reactivated. However, I have not internet access. What should I do?

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  • Dgjf
    Dgjf Posts: 3,100 ✭✭
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    You should wait for about 4 hours. After that just unplug your modem, wait 15 secondes, and replug it back. This will redo the connection process and give you acces. Have a nice day :)

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