i want to transfer my wifi to another apartment

Ashleen

i need help to take my wifi to another apartment

Dgjf

Hi ! Can you be more specific on your problem ? Here the information for this case : https://fizz.ca/en/faq/im-moving-how-do-i-change-my-address-my-home-internet-service . Have nice day

NinjaBunga

So you want to move your services to your new appartment or you want to share your wifi with your neighbour?

Henry L. #12727

The wireless signal from your modem can only reach so far. The apartments directly beside, above, and below will likely be the only other apartments which able to see the wireless signal.
If you are moving p and want to move the internet service then it can be done in your account under My Plans>Manage My Plan>Moving My Service

Dgjf

@Ashleen do you get your answer ? You dont give us more information on what you whant to do ? :)

StefanM

Those are the steps you need to take:

1. Log into your Fizz account and click on My plans.
2. Select your internet plan and click on Manage my plan.
3. Click on Moving my service.
4. Follow the instructions. You’ll have to:
   • validate the availability of the Fizz Home Internet service at your new address;
   • confirm your new plan;
   • schedule your installation appointment at your new address;
   • confirm your deactivation date at your current address.

https://fizz.ca/en/faq/im-moving-how-do-i-change-my-address-my-home-internet-service

Also make sure to bring your mode to your new address. Good luck :)

roch-andre

StefanM steps are accurate please flow them

Justin

Hi,

You will have to follow the instructions from @StefanM .

You can’t have more information but you can also contact Fizz support!