Why I being charged after Termination of Internet service?

I have submitted my Internet service termination request and will end my service on March 13. However, i was just being charged for another full month of service fee Why Fizz keep charging me a whole month of service fee? How to stop them from charging me?

Best Answer

  • Idefizz
    Idefizz 🌈💰️🌞═══════════⇒💲50 ►REFERRAL CODE ▶ LRYiH ◀ CODE RÉFÉRENCE◄ 50💲 ⇐═══════🎁 ≤2021-09-30 ✔️Posts: 2,241
    Accepted Answer
    The extra billing is a known issue that appeared today.
    Fizz is working on it, top priority.

    More info at : https://community.fizz.ca/questions/2618237-charged-twice-psa


  • Dgjf
    Dgjf Code de référence/Referral code: BS7M5Posts: 3,012
    Contact the support on facebook. But i think its normal they will give you the différence when the service end. They are a pre parid service by month so its seems logic they charge full month and give it back tto you the 13 when the service end. Have a nice day :
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