Charged twice for home internet anyone else having this issue?

Silvana S.
Silvana S. Posts: 1 ✭✭
in Internet
Received 2 messages saying payment was not accepted yet i have been charged twice on my credit card, what i do?

Best Answer

  • Dgjf
    Dgjf Posts: 3,118 ✭✭
    Answer ✓
    Fizz seem to have a problem with payement this morning. The support should be full of call. Im sorry but you should wait and retry the support but im sure the team is aware of the problem. Have a nice day :)

Answers

  • oberon
    oberon Posts: 90 ✭✭
    Yes many customers are experiencing issues with February payments.
  • Kariann
    Kariann Posts: 98 ✭✭
    It's a known bug at the moment. Please avoid to contact support for this. They know that probleme and they need time to resolve it. If it still the case in couples days, then, ask support for help!
    Have a great day! :)
  • MTeasdale
    MTeasdale Posts: 138 ✭✭
    Look around, there is like a dozen of threads on this subject. It seems like a widespread issue today.
  • Dominic L. #1933
    Dominic L. #1933 Posts: 727 ✭✭
    Known issue. Fizz is working on it.
  • Roxana V.
    Roxana V. Posts: 1 ✭✭
    I received an error of paiement text but on reality, i was charged twice
This discussion has been closed.

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