I have problems finishing the telephone transfer? I don't resive call. All other functions working w

Oleg K. #41566

I don't resive call. All other functions working well

Fizzy

Hi Oleg

Welcome to Fizz!

If you are receiving your texts, then the transfer process is well under way. This means your old provider's SIM card has stopped working now and your old provider account is automatically closed.

As mentioned, the process can take a few hours to fully complete. By tomorrow morning, you should be receiving all your calls.

If there are any issues, you can contact Fizz support: https://fizz.ca/en/contact-us

Dgjf

Do you just do thw transfert ? IYou have to wait some time to make sure the transfert is done at 100%. The transfert append more or less than 4 hours ? Have a nice day I thnink you should wait some time and you will get the call fonction.

cristi

try to restart the phone. is like a new login on the server, a refresh

Dgjf

@Oleg tell us if everything is fine now with the restart end the wait. Have a nice day

cristi

yeap, please let us know. All the best

cristi

it s a little scary too

MichelP

Oleg,
I hope that your new Fizz mobile plan is working well at the moment.
It takes normally 2 hours after a new transfer to be 100% activated.
Welcome to Fizz!