My status order is not updating?

Options
David D. 89451
David D. 89451 Posts: 1 ✭✭
in Phones
I bought a cellphone with a sim card on Friday Feb 19th and we're Tuesday 23rd and my status order is still on order confirmed. Not even in preparation. Is it normal? Do I have to do something?

Answers

  • Fizzy
    Fizzy Posts: 10,899 ✭✭
    Options
    Hi David

    Here on the community forum, we are users.
    Regarding a specific order on your account, you can contact Fizz support: https://fizz.ca/en/contact-us
  • Alexandre L. 85994
    Alexandre L. 85994 Posts: 531 ✭✭
    Options
    Contact the fizz support!
    Have a good day! :)
  • Dgjf
    Dgjf Posts: 3,052 ✭✭
    Options
    You should contact the support but it can take some time. Fizz only sell cellphone for about a week or two now (i dont count the beta period). Have a nice day :)
  • cristi
    cristi Posts: 223 ✭✭
    Options
    hi David,
    all good now? let us now
  • Dgjf
    Dgjf Posts: 3,052 ✭✭
    Options
    @David do you get your order or the statut has changed ? Keep us inform :)
This discussion has been closed.

Categories