Why is my internet not working?

I have tried restarting my modem, resetting to factory settings, but I haven't been successful. I've also tried using a cable without success.
Not only the internet isn't working, but I am not able to detect my wifi at all. Has anyone experienced anything similar?
I haven't heard back from Fizz technical support yet. I have used almost 10GB of cellular data. I am not sure what else I could try? Any help would be much appreciated.


This discussion has been closed.