How can I cancel an 250M upgrade removal order made by mistake?

kokoboko Posts: 336 ✭✭
Dear friends,
I did a huge mistake. I already has the 25oM upgarde applied. I saw I have a new one of 500M and I tried to activate it. Because I did it in a nice smart way finally I cancel the 250M already existing one and now is saying Pending Removal. This is not what I wanted to do in this smart way but now I need help to cancel it.
Probably is not possible.
Any idea what to do.
Thank you


  • Mike
    Mike Posts: 21,085 ✭✭
    Hi Kokoboko

    If the bonus was already activated, click on it and you should be able to cancel the removal.

    If it was on waiting for activation, your only options is to wait, but do not worry, you do not lose anything. Your bonus will be applied and removed in the next billing cycle
  • Alexandre L. 85994
    Alexandre L. 85994 Posts: 531 ✭✭
    You have to wait on your mext month badly. I did the same mistake :(
  • Justin
    Justin Posts: 888 ✭✭
    Hi kokoboko,

    With what you said you might have to wait on your next payment cycle.

    Sorry for that.

    You could try later today.

    Good Luck
  • kokoboko
    kokoboko Posts: 336 ✭✭
    Hi friends,
    The upgrade was done and applied 1 month ago. Now is saying Pending Removal and when you press is just saying the upgrade will be removed at next bill cycle. I tried to do the switch with the 500M but didn't work properly in my case. Anyway my system is a little slow.. there is a delay between the moment of pressing the key and the move on the screen....
    I will wait to bill cycle to see what will happen.
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