I dont have internet from 1:30pm
Answers
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Fizz is having problems. Here's the post:
https://community.fizz.ca/questions/2604630-fizz-aware-members-experiencing-issues-home-internet-mobile-services
In short, they state:
Status of our services
February 12, 2021, 2:00 p.m. - Fizz is aware that some members are experiencing issues with their home internet and mobile services (except calls and SMS). The issue has been identified and a dedicated team is currently working to address it. Fizz apologizes for the inconvenience this may be causing you.11 -
It's everywhere in the country and it's gradually resuming:
https://globalnews.ca/news/7637763/videotron-internet-outages-quebec/10 -
Yes, huge DNS issue with Videotron, but it should be back in Montréal since 16.30. Where are you from? If it's not working yet you can try to change the DNS from your device as shown in other questions
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Hi, I’m from Laval and I don’t have Wifi.. help !10
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Yeah Videotron have some issues right know! Be patient abd stay around for more updates!
Good luck!11 -
Yes videotron had some issues today, they are working on fixing it10
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Videotron and Fizz are having DNS problem. See Whizz's post here:
https://community.fizz.ca/questions/2604630-fizz-aware-members-experiencing-issues-home-internet-mobile-services
Service status updates are available here: https://fizz.ca/en/faq/status-services
For a short term solution, you can change the DNS on your device or the Fizz modem.
For device, go to settings:
Obtain DNS: Manual (instead of automatic)
DNS1: 8.8.8.8
DNS2: 8.8.4.4
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For Fizz modem, go to http://192.168.0.1/ (username: cusadmin and your wifi password)
Make this change for now and your internet will work.12 -
I still dont have internet all day its now 7:30pm and mine is still out any idea when it will be fixed? Tried contacting fizz they havnt answer now over 3 hours11
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Should be good now4
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I m so sorry about that. I had issues with cell phone too0
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