My fizz home and mobile internet not working.

paeltc

Please need fix as soon as possible

Mike

Hi Paeltc

Try to reboot the modem, my internet is back, probably they fix it

If it does not work, you need to change the DNS, this is the guide for the modem


Change your DNS manually

8.8.8.8 and 8.8.4.4


This change can also be applied through the Wi-Fi modem user interface:
1. Log in at: 192.168.0.1 from the web browser of any device.
2. Log in using the following information:
Username: cusadmin
Password: xxxxxxxx (Password you chose during initial setup)
Basic -> DNS

Check the Fizzy screenshot

I will wait to change on the phone

https://community.fizz.ca/questions/2604630-fizz-aware-members-experiencing-issues-home-internet-mobile-services

Justin

Hi,

There's some internet problem with FIZZ and Videotron.
Try to change DNS on your modem.

Good Luck

Waldo

Videotron is experiencing some major problems this afternoon. Hope the service is back soon.

Yannick F. #28798

It's normal !

Seu_Madruga

Yes, Videotron have issues with their DNS. It was really bad and frustrating You can configure the DNS in your device to improve things.

Alexandre L. 85994

Whizz posted somthing about it! Videotron have some issues right now!
Good luck!

Marina R. #37793

Videotron had issues today, hopefully it got back to normal!

Louis-Julien M.

You aren't the only one asking about it. There are other posts about it.