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I would like to cancel my internet order

I had order Fizz internet but I want to cancel it now. The installation was programmed for the next 16 of February 2021

Answers

  • Mike
    Mike Posts: 18,409
    Hi Jacob

    This is the procedure

    1- Log into your account and go to Manage plan.
    2- Click on Appointments.
    3- Here you will be able to see a complete list of all your past and future appointments.
    4- Scroll to the appointment you wish to modify.
    5- Click on Cancel.
    6- On the next screen, confirm that you wish to cancel this appointment by clicking Cancel again.

    Source: https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address
  • Hi Jacob,
    You can login to your account and select the appointments section that you want to cancel your appointment.
  • Anthony2
    Anthony2 Posts: 58
    Use chat and they will do it
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