My FIZZ modem has created two Wi-Fi networks. How do I delete one of them?

David U. #11131

One of our networks is the main one that we created when we set up the Fizz modem and it is password protected. The other network arrived from out of nowhere (we didn't set it up) and it does not have a password. It looks like our neighbours are using this 'free' network, which is eating up our bandwidth and preventing our main, password-protected network from working properly.
How can I delete this second Wi-Fi network, or at least add a password to it so that people outside of our houshold cannot use it?
Thanks so much!
(The second network is named EVduty-EVC30-16455, in case that is a name that Fizz uses often)

Mike

Hi David

to me it seems that that is a charging station for an electric car

Did you try to turn off the modem to see if this will goes away?

Try to check here

1. Log in at: 192.168.0.1 from the web browser of any device.
2. Log in using the following information:
Username: cusadmin
Password: xxxxxxxx (Password you chose during initial setup)
3. Go to the next section to apply changes:
Wireless → General Settings

Justin

Hi David,

As Mike said, this is for an electric car: https://evdutystore.elmec.ca/

Just follow the steps that Mike give you ans it should be ok.

If nothing work, you can contact the support.

Good Luck