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Billy N. #39726
how can i make a payment please?
Voici mon code de référence => K61CD <= Here my referral code => K61CD <=
If your service is suspended, you can go on your account to make a manual payment. My Plans → Manage plan → Payment method.
If you see the "Make payment now" button, click on it to make a manual payment.
Once payment has been made, your service will be restored within 2 hours.
Some have reported up to 4 hours. Meanwhile, please try restarting your device (phone or modem).
You are also able to see that the payment was successful by going to My Plans → Transaction History.
For more information on how to check your transactions, you can take a look at Fizz help page:
When it comes to payment situations, it's a good idea to update your payment method, so that the system can successfully trigger it the second time. More useful information can be found here:
If you need to add a new credit card
1- In your Fizz account, go to My Profile
2- Click on Payment methods.
3- Click on Add a new payment method to add your new payment method.
4- Now make your way to My plans.
5- For each of your plans, click on Manage plan/Payment method, and associate your new payment method.
6- Then, select the payment method you no longer want to us, and click on Delete.
In case of a problem, you can contact customer support by chat:
1- Open a Fizz help page like this one:
2- The green chat bubble should appear after a few seconds in the bottom right corner. Click on it
3- Select chat
You can pay through you account. Just go to my plans, mange plan, payment method and use the make payment now button.
* Code référence/referral code !! 50$ -> ALXMQ * + 1GB/GO
You can pay through you account with any Canadian credit or debit card
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