People do not hear me when i speak?

Sigalit
Sigalit Posts: 8 ✭✭
in My Mobile
Does anyone have the same issue as me
when i call people do not hear me i need to call them back sometime two time then they can hear me
it been happening all day today.

Answers

  • Mike
    Mike Posts: 21,676 ✭✭
    Hi Sigalit

    Did you try to reboot the phone?
    Are you using the phone in the same conditions? Such earphone, or other
    Are you suing Fizz or Fizz Ext?
    Can you check if you have some kind of noise cancellation or VoLTE or other kind of special configuration
    Can you try the SIM in a different phone?

    I do not have this kind of problem


    1- Log in to your account (see top right).
    2- Any ad blocker in your browser must be disabled.
    3- You must be on a help sheet: https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why
    4- The green bubble should appear in bottom right of the page
  • StefanM
    StefanM Posts: 1,453 ✭✭
    Please try to reboot the phone. It seems like a device issue to me.
  • Justin
    Justin Posts: 888 ✭✭
    Hi Sigalit,

    I think the problem come from your device and not from FIZZ.
    Check that kind of issue on google.

    Good Luck
  • Sigalit
    Sigalit Posts: 8 ✭✭
    yes using the phone in the same location
    i check with an other friend of mine that is on fizz and it seems he has the same issue as me
  • PsykoB
    PsykoB Posts: 446 ✭✭
    Not here... iphone 8.
This discussion has been closed.

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